Orange Holiday eSIM Review 2025

Orange Holiday eSIM Review 2025

Travelers everywhere are embracing the convenience of eSIMs. And honestly, it’s easy to see why — they’re reliable, low-effort, and usually more affordable than other internet options when traveling. But let’s be real, choosing the right eSIM provider can be tricky. There are so many options out there that it can feel like a headache just figuring out where to start. Among the many options out there, Orange eSIM stands out as one of the more popular choices. But is it the right option for your next adventure? In this Orange Holiday eSIM review, I’ll be diving into everything you need to know about this provider — its features, pricing, customer experience, and more. Let’s see if it lives up to the hype.

Orange Holiday eSIM in brief

Orange Holiday eSIM is available in over 100 destinations and territories, with most plans designed for specific local destinations. There are also regional plans for Europe and a few global options available for those traveling across multiple countries.

Let’s take a quick glance at its main features:

Feature Description
Price From $4.99
Destinations 100+
Offered cellular networks 3G, 4G, LTE, 5G
Additional features Top-ups, regional and global plans
Customer support Via 24/7 live chat, contact form on the website, and email
Supports tethering Yes
Allows phone calls Yes (with some of the plans)
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Orange Holiday eSIM pros and cons

After digging into Orange eSIM’s key details, I’ve put together a list of its main pros and cons. These are definitely worth considering before deciding if it’s the right fit for your trip.

Pros

  • Allows tethering
  • 24/7 customer support*
  • A few regional plans available
  • Some plans include traditional phone calls and texts
  • Top-up option

Cons

  • Covers fewer countries and destinations than some competitors
  • No unlimited data options
  • Limited plan selection
  • App doesn’t show data usage
  • Limited 5G availability

* However, customers report slow response times.

As you can see, Orange eSIM works in over 100 countries and territories, so there’s a good chance it’ll cover your destination. You can reach their customer support through a 24/7 live chat, a website form, or by simply writing them an email. Another perk is that they offer not just local plans but also a few regional ones.

For those who want more from their travel eSIM than just data, Orange Holiday includes traditional phone calls and SMS with some packages. Plus, this provider allows data sharing via hotspot and offers the option to top up your data whenever you need it.

That said, let’s talk about some of the downsides. While the coverage is solid in over 100 countries and destinations, it doesn’t quite match that of larger competitors like Saily or Monty eSIM. If your trip includes less common destinations, it’s worth checking the availability before committing to this eSIM.

The plan selection is also a bit limited and can vary a lot depending on where you’re headed. Additionally, there are no unlimited data options, 5G is only available on certain plans, and the app doesn’t let you track your data usage — which can be a bit frustrating.

Orange Holiday eSIM customer support

If you have any trouble with your Orange Holiday eSIM, their customer support is available 24/7 to help. You can get in touch through live chat or the Orange Travel app if you need quick assistance. There’s also the option to fill out a contact form on their website or send an email to [email protected]. It’s handy to have a few different ways to reach them, depending on what works best for you.

That said, some users have mentioned that the support team isn’t as responsive as they’d hoped, with answers sometimes taking several days. So, it’s worth keeping in mind that response times can vary.

User reviews of Orange Holiday eSIM

To get a well-rounded perspective, I also analyzed user reviews from Trustpilot, the App Store, and Google Play. Overall, the feedback is mixed — while some users enjoyed certain features, others encountered recurring issues. Here’s a breakdown of what people liked and didn’t like based on their experiences:

What users liked

  • Ease of setup. Many users said the eSIM was pretty simple to install, as long as they carefully followed the instructions.
  • Reliable connection once configured. For those who managed to set it up, the connection was usually stable and the data quality was solid in supported regions.
  • Hotspot functionality. A lot of people loved being able to share their data with other devices.
  • Plan features. Some plans include traditional phone calls and SMS, which users found useful during their trips.
  • Affordable pricing (in some cases). A few reviewers felt that the eSIM offered good value for money, especially for larger data plans compared to other providers.

What users didn’t like

  • Unresponsive customer support. Many users were frustrated with the slow response times (up to 3–5 days) and found the answers unhelpful when they finally got them.
  • No refunds for non-working plans. Some people had issues with plans that didn’t work and were unable to get refunds, which left them feeling pretty disappointed.
  • Coverage limitations. A common complaint was that the eSIM didn’t work in certain countries or regions, even though it was advertised as available there.
  • Lack of app functionality. Several users pointed out that the app doesn’t let you track your data usage, which was a big downside for them.
  • Connectivity issues. Some plans just didn’t deliver. People mentioned poor coverage or no connection at all in areas where the service was supposed to work.

How to use Orange Holiday

Before you dive in, there are a couple of things to check. First, make sure your device is eSIM-compatible and carrier unlocked. Also, you’ll want to have a stable internet connection. Wi-Fi is usually the best option.

Once that’s sorted, the installation process is pretty simple and straightforward for both iPhone and Android devices.

How to use Orange Holiday eSIM on iPhone

  1. Purchase a plan through the app or website.
  2. Check your email for the QR code and scan it to install your eSIM profile.
  3. On your iPhone, go to Settings > General > Cellular to find your new eSIM profile alongside your regular phone number.
  4. Label the profiles to keep things organized (e.g., “Travel eSIM” and “Home Number”).
  5. Once you arrive at your destination, set your new eSIM profile as your primary number to activate it. Be sure to wait until you’re at your travel location before completing this final step.

How to use Orange Holiday eSIM on Android

  1. Purchase a plan using the app or website.
  2. Open your device settings and go to Settings > Connections > SIM card manager.
  3. Tap “Add a mobile plan.”
  4. Scan the QR code you received in your email after purchasing the eSIM plan.
  5. Click “Add” to install the new plan.
  6. Select your newly added plan and tap “OK” to activate it.

Why should you use an eSIM while traveling?

eSIMs have changed the game for travelers, making it easier than ever to stay connected wherever you go. Here’s why they’re such a great option:

  • No need to switch SIM cards. Since eSIMs are digital, you don’t have to mess around with swapping out physical SIM cards when you travel.
  • Keep your regular SIM safe. Your main SIM stays right where it is, so there’s no risk of losing or misplacing it during your trip.
    Super quick setup. You can buy and activate a plan in seconds, all online. You’ll be good to go before you even leave the airport.
  • Easy to switch plans. Need more data or a different plan? No problem. Switching plans is straightforward and can be done directly on your phone.
  • Plenty of options. Whether you’re looking for a local, regional, or global plan, eSIM providers usually offer a variety of choices to suit your travel needs.
  • Cheaper than roaming. Most eSIM plans cost less than traditional data roaming charges or buying a SIM abroad, so it’s easy on the wallet too.

If you want something that’s flexible, convenient, and cost-effective, an eSIM is definitely worth considering for your next trip.

Orange Holiday laptop screen

Orange Holiday eSIM review: final thoughts

Orange Holiday is one of the more popular eSIM providers out there, offering coverage in over 100 destinations and some additional perks, such as hotspot sharing, phone calls, and SMS.

While it’s a solid option for many, it’s not without its drawbacks. Limited plan availability for less popular destinations, no unlimited data options, and inconsistent customer support are worth considering.

However, if your destination is covered and you value phone call functionality and ease of use, it could be a good fit. Just be sure to check the plan details for your trip and compare them with other providers before deciding.

 

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Frequently Asked Questions (FAQs)

Can I use my Orange Holiday eSIM on any unlocked phone?

Can I top up my data plan if I run out?

What happens to my eSIM after my plan expires?

Dom

Dom is the driving force behind esimgeek, where he provides expert support and guidance on travel technology, digital innovations, and industry trends. He is passionate about the transformative potential of eSIMs to revolutionize travel and technology, offering seamless connectivity and enhanced convenience for travelers globally.