Network speed
Staying reliably connected with good speed is vital when traveling. For a potentially faster and more consistent speed experience, especially in bustling city centers, Saily often has the edge.
User experience
Saily’s app is known for being super easy to use, even if you’re not techy. Big pluses are unlimited hotspot sharing and a handy ad blocker that helps save data. You can often activate your plan right when you land, too.
Holafly’s app works as intended, but it’s generally less flexible. In addition, its hotspot sharing is capped at 500 MB per day, and it’s missing some convenient Saily features, like activation on arrival or easy data management across several countries on one trip.
Customer support
Saily prioritizes user satisfaction with 24/7 live chat and email support that’s quick and responsive. Its website also features a clear, helpful FAQ section that covers common questions and troubleshooting tips.
In comparison, Holafly offers several customer support channels. The main options include 24/7 live chat on their website, 24/7 WhatsApp support, email assistance, and a detailed FAQ section for common questions.
Both Saily and Holafly have good customer support, yet Saily’s support team is more responsive and will assist you quickly for a smooth and hassle-free experience.
Discounts & refund policies
Saily and Holafly offer discount codes or promotional deals from time to time. This way, users save on connectivity costs. In case your travel plans change, you can request a refund, as both providers have refund policies.
Additional features
Both Saily and Holafly eSIMs come with additional features.
For example, Holafly offers a monthly subscription service, Holafly Connect. The subscription plans include data plans with 10 GB, 25 GB, or unlimited data and global coverage across multiple destinations.
Saily, on the other hand, includes built-in data usage management tools, like an ad blocker. In addition, Saily is well-equipped when it comes to security, as it’s backed by the widely trusted NordVPN.
User reviews
On Trustpilot, Saily and Holafly hold positive ratings. This reflects overall user satisfaction for both providers. Holafly has more reviews, as it’s been around longer. Saily, despite being newer service on the market, has its own with strong, consistent feedback from the users.
Conclusion: Saily vs Holafly eSIM – which eSIM is better in 2025
Saily takes the lead for travelers who value affordable and reliable data plans.
Its pay-as-you-go pricing model gives you full control — only pay for the data you actually need. On top of that, Saily delivers a smooth user experience with an intuitive app that makes managing your eSIM simple.
It also comes with added features like an ad blocker, tracker protection, and tools to keep your privacy intact and protect you from malicious websites. All in all, Saily is a top choice for travelers.