Network speed
Nobody is excited about throttled speeds when traveling. That’s why high-speed connectivity is essential. Saily and Yesim offer quality networks such as 4G/LTE and 5G. However, Saily is known for its stronger performance when it comes to fast connections.
User experience
Saily’s app gets praise from its customer base regarding user experience. The interface is easy to use, and installing an eSIM is a breeze, even for those new to eSIM technology. In addition, Saily offers hotspot sharing, auto-activation, and some cybersecurity features.
Meanwhile, the Yesim app offers a straightforward interface that makes activating and managing eSIMs simple. With features like QR code activation and an intuitive design, users can easily purchase and activate data plans smoothly.
Customer support
Saily’s customer support is excellent, with a 24/7 live chat on offer for urgent queries. On top of that, it has email support for less urgent questions. Saily’s website is also equipped with elements that aim to help, such as a well-organized FAQ section where you can find answers to common questions.
At the same time, Yesim offers responsive customer support to assist users with any issues related to their eSIM services. Whether through email or live chat, the support team is available to troubleshoot problems, answer questions, and provide guidance.
Overall, both providers’ support is solution-oriented and focuses on customer satisfaction.
Discounts & refund policies
Both Saily and Yesim have a refund policy that allows users to request refunds for unused data plans within 30 days of purchase.
Again, both providers offer discounts and promotional offers from time to time, and the platform offers flexibility for users looking to save on their mobile data costs.
Additional features
Saily has additional cybersecurity-focused features since it’s powered by the same team behind the world-renowned NordVPN. It includes a built-in ad blocker and web protection to block malicious sites. For those who care about privacy, Saily is a fantastic investment when traveling.
On the other hand, Yesim offers some additional features, too. For example, virtual phone numbers allow users to receive SMS messages without sharing their numbers. The service also supports a range of eSIM-compatible devices.
User reviews
On Trustpilot, both Saily and Yesim have high ratings. According to the reviews, Saily is recognized for its top-notch customer support and reliable connection. Meanwhile, users think Yesim has decent service and uninterrupted connections most of the time.
Conclusion: Saily vs Yesim eSIM
Saily is the top choice if you’re looking to pay pocket-friendly prices for data plans for your travels. Lower prices, better speeds, and an intuitive app — Saily makes using an eSIM extremely simple.
Lastly, Saily allows you to be more flexible. There are no hidden fees — you only pay for the data you use. Plus, the features that make your virtual location private and protect you from malicious sites are what make it wear the crown.