RedteaGO Review: A Look at Features, Plans, and User Experience

If you’ve ever traveled internationally, you know the headache of dealing with high roaming fees or scrambling to find a local SIM card. What about just giving up and relying on public Wi-Fi? That’s not always the best option either — it’s not available everywhere, and when it is, it can be unsafe.

Luckily, we have eSIMs. These digital SIM cards let you connect to mobile networks without the need for a physical SIM. One provider offering this convenience is RedteaGO. Founded in 2015, RedteaGO provides coverage in over 180 countries, making it easier for travelers to stay connected when they’re away from home.

This is my RedteaGO review to help you understand what RedteaGO is and whether this eSIM provider is the right option for you.

Benefits of eSIM

If you’re not very familiar with eSIMs in general, here’s a quick breakdown of their benefits when traveling:

• No physical SIM cards needed. You don’t have to swap out SIM cards for each country you visit.
• Usually lower fees than roaming. eSIM plans typically offer more affordable rates compared to international roaming charges.
• Less worry about losing your SIM. Since there’s no physical card, you won’t need to worry about misplacing it.
• Activate before you travel. Set up your eSIM before your trip, so you're connected the moment you arrive.
• Easy to switch destinations. Quickly change eSIMs for different locations as you travel.
• Safe and secure. No need to rely on public Wi-Fi networks, which can be risky.

Review focus

In my RedteaGO review, I’ll take a closer look at everything this eSIM provider has to offer, including its features, coverage, pricing, and what real users have to say. I’ll also dive into the level of customer support you can expect.

I hope that by the end, you’ll have a better idea of whether RedteaGO is the right eSIM solution for your travel needs.

RedteaGO in brief

RedteaGO is an eSIM provider that’s been around since 2015, offering coverage in over 180 countries. It lets you choose from a variety of plans, including options for single-region and multi-region travel.

With support for major networks like 3G, 4G, LTE, and 5G, RedteaGO aims to make staying connected while traveling more straightforward.

Here’s a quick overview of RedteaGO’s key details:

RedteaGO pros and cons

After checking out RedteaGO’s features and having a look around their site, I’ve pulled together some of the main pros and cons to give you a better idea of what to expect.

RedteaGO gives you good coverage and flexible plans, plus handy extras like hotspot sharing and unlimited data. On the downside, phone calls and texts are only available in certain regions, and some users have mentioned issues with connectivity and customer support.

Overall, it seems like a great choice, but your experience might vary depending on where you’re traveling and your chosen RedteaGO plan.

RedteaGO plans and pricing

RedteaGO offers a variety of plans to fit different types of travelers, whether you need data for one country or are hopping between multiple regions. Their plans are divided into local, regional, and global options, with both regular data plans and unlimited data plans to choose from.

Regular RedteaGO plans range from 100 MB to 10 GB and last anywhere from 1 day to 60 days. This gives you plenty of flexibility depending on how long your trip is and how much data you need.

If you’re after unlimited data, RedteaGO also has plans that last from 1 to 180 days. You can choose between a Basic Unlimited Plan or a Premium Unlimited Plan, with the premium option giving you more high-speed data but at a higher cost.

In some destinations, you can even get plans that include calls and texts for added convenience.

Just keep in mind that the details of the plans, including pricing, can vary depending on where you’re headed.

RedteaGO customer support

When it comes to getting help, RedteaGO offers a couple of options. Their customer support is available 24/7, so no matter where you are or what time it is, you can reach out for assistance. There’s an option to contact them through live chat for immediate help, or if you prefer, you can send an email.

RedteaGO user reviews

In my RedteaGO review, I also take a look at what real users have to say about this eSIM provider.

RedteaGO currently holds a pretty high star rating on Trustpilot. While the number of reviews isn’t huge, it still provides a glimpse into what users think of the service.

Here's a summary of what people liked and what they didn't:

What people liked:

• Easy to set up. Many users liked how simple it was to activate their RedteaGO eSIM, with most saying they were connected in no time.
• Great for travel. Reviewers found it super convenient for short trips, especially when dealing with local SIMs wasn’t practical.
• Fast data speeds. A lot of users were impressed by the reliable data speeds, perfect for things like streaming, using maps, and staying active on social media.
• Solid coverage. RedteaGO worked well for users in several countries, including eSIM for France, Portugal, and the UAE.

What people didn’t like:

• Customer support issues. Some users were frustrated by slow or unhelpful responses from customer service, with unresolved problems and no refunds in some cases.
• Connectivity problems. A few users ran into network issues in certain regions, like Tajikistan and Montenegro, where the service didn’t work as expected.
• App issues. Some people experienced app crashes, especially when checking their data usage, and found it annoying to restart the app to fix it.

How to use RedteaGO

Setting up your RedteaGO eSIM is simple, but like any digital service, it requires following a few steps.

After buying the eSIM, you’ll receive a QR code or activation code to get started. Follow the steps below for your device, and you’ll be up and running soon.

How to use RedteaGO eSIM on iPhone

1. Log in to your RedteaGO account on the web portal and go to “My Account” > “Order.”
2. Find the eSIM you want to install and click “Download QRcode.” You’ll get the QR code via email or displayed on the website.
3. Go to “Settings,” then tap “Cellular” or “Mobile Data” and select “Add eSIM.”
4. Use your phone’s camera to scan the QR code or enter the details manually.
5. Follow the on-screen instructions to finish the setup

How to use RedteaGO eSIM on Android

1. Log in to your RedteaGO account on the web portal and navigate to “My Account” > “Order.”
2. Click on “Download QRcode” and scan the code with your phone’s camera to install the eSIM.
3. Go to “Settings,” tap “Connections,” and enter the “SIM card manager.” Then, tap “Add eSIM.”
4. Follow the on-screen instructions to finish setting up your eSIM.

Final thoughts

RedteaGO offers a flexible way to stay connected while traveling, with coverage in over 180 countries and a variety of plans. Whether you’re taking a short trip or traveling across multiple regions, the options for regular and unlimited data make it easier to choose what works for you. The setup is fairly simple, and being able to activate the eSIM before your trip is a plus.

That said, there are some things to keep in mind. While many users report fast speeds and reliable service, others have had trouble with connectivity in certain regions, and customer support has been hit or miss. So, your experience might depend on where you’re going and how much support you need.

In the end, if you’re looking for a convenient way to avoid roaming charges and stay connected abroad, RedteaGO is worth considering. Just be sure to check the plan details and coverage for your destination to make sure it’s the right fit for your trip.

FAQ

1. Can I make phone calls with a RedteaGO eSIM?

Yes, you can make phone calls with a RedteaGO eSIM, but this feature is only available in selected regions. Currently, phone calls are supported in specific areas like parts of Asia, the European Union, the United States, and Indonesia.

2. How do I top-up my RedteaGO data plan?

You can only top-up eSIM plans that have a "Top up" tag. After your eSIM is activated, you'll find a "Top up" button on your order card. Just click that button and pick the top-up plan that fits your data needs.

3. What if I have issues with my eSIM while traveling?

If you run into any problems with your eSIM while traveling, RedteaGO offers 24/7 customer support. You can reach out via live chat for immediate help or send an email to [email protected].