GigSky Customer Support
GigSky provides customer support via email and an in-app chat feature. However, the exact hours of operation are not clearly stated on their website, which could be a drawback for travelers needing immediate assistance.
Users’ experiences with GigSky’s customer service vary, too. Some reported that they didn’t receive any follow-up on their inquiries, and others didn’t find the assistance helpful at all.
How to Use GigSky
Using an eSIM is often straightforward, and GigSky is no exception. However, the installation steps might vary depending on the iOS your device uses.
How to use GigSky eSIM on iPhone:
- Purchase a GigSky plan through their app.
- Receive a QR code.
- Go to iPhone settings > Cellular > Add Cellular Plan.
- Scan the QR code.
- Follow the prompts to activate your eSIM.
How to use GigSky eSIM on Android:
- Purchase a GigSky plan.
- Receive the QR code.
- Go to Android settings > Network & internet > Mobile network > Advanced.
- Tap the “+” icon to add a new network.
- Scan the QR code and follow the instructions.
GigSky eSIMs are easy to install and activate on both iPhone and Android devices by scanning a QR code and following the on-screen instructions.
Why Should You Use an eSIM While Traveling?
eSIMs offer several advantages over physical SIM cards, which benefit travelers the most. eSIMs eliminate the need for physical SIM cards. That means you don’t have to fiddle with SIM trays to switch your carrier and no longer worry about losing tiny yet important plastic chips.
With eSIMs, you also get more convenience for your trips. For example, instead of looking for a SIM vendor at your destination, you can purchase and activate your plan just before your flight. This way, you can maintain an uninterrupted connection as soon as you land.
In most cases, you can top-up or make changes to your plan via your eSIM provider’s app. That is another benefit because it lets you avoid costly data roaming charges and time-consuming visits to SIM vendors.
Final thoughts
GigSky is a solid choice for travelers who prioritize data access in a wide range of countries. Their flexible plans and easy-to-use app make staying connected very straightforward. However, the lack of calling and SMS capabilities might be a dealbreaker for some, and the limited/insufficient customer support could be a concern.
If you’re a data-focused traveler seeking hassle-free connectivity in numerous destinations, GigSky is worth considering.
