Complete Ubigi Review: Your Ultimate Guide

eSIMs are currently booming, and there is a good reason for that: they offer many advantages over traditional SIM cards. One of these is that with eSIMs, your communication needs are no longer bound to tiny plastic chips. However, since eSIM technology is being appreciated more and more, the number of eSIM service providers has been accelerating. Ubigi is one of them. It offers seamless data access in over 200 destinations worldwide. Focusing on flexibility and affordability, Ubigi caters to frequent travelers. In this comprehensive Ubigi review, we'll explore the provider’s features, pricing, customer support, and user experience, helping you decide if it's the right eSIM solution for your international connectivity needs.

Ubigi in Brief

Ubigi allows you to connect to local mobile networks in numerous countries without the need for physical SIM cards. Their eSIMs can be easily installed and activated on your device. This way, you can stay connected while traveling, all hassle-free.

In the table below, you can check the main features Ubigi has to offer:

FeatureDescription
PriceFrom $3
Countries200+
Cellular Networks3G, 4G, LTE, (5G in select locations)
Additional FeaturesLocal and regional plans
Customer SupportOnline help center, email support
TetheringYes
Phone CallsData only (VoIP apps supported)

Ubigi's standout features include its affordable pricing and wide range of local and regional data plans. The tethering feature allows you to share your data plan across multiple devices, making it a popular choice for international travelers.

Ubigi Pros and Cons

If you know what eSIMs are and how useful they can be, it’s time you compare the advantages and disadvantages of the services you consider using. So, before you purchase an eSIM from Ubigi, thoroughly compare its pros and cons. While some of its features might be optional for some users, they might be must-haves for others.

ProsCons
✅ Extensive global coverage ➖ Limited 5G availability
✅ Affordable local and regional plans➖ No 24/7 customer support
✅ User-friendly app and website ➖ Data-only plans (no traditional phone calls)
✅ Seamless installation and activation

Ubigi provides a user-friendly eSIM solution with competitive pricing and broad coverage. A user-friendly interface could also make the installation and activation processes much more straightforward. 

However, limited 5G availability and the absence of 24/7 customer support are potential drawbacks that you might want to consider. You should also remember that their plans are data-only, meaning you won’t be able to make traditional calls or send SMS.

Ubigi mobile phone screens

Ubigi Plans and Pricing

Ubigi offers various data plans to suit different travel needs, ranging from local plans for specific countries to regional bundles covering multiple destinations. Their pricing is competitive, with options starting as low as $3. Yet, keep in mind that the prices vary from country to country.

Here are the data plans Ubigi offers for:

USA

DataValidityPrice
500 MB1 day$2.90
1 GB7 days$4
3 GB30 days$7
10 GB7 days$12
10 GB30 days$17
Unlimited7 days$26
Unlimited30 days$68

Thailand

DataValidityPrice
1 GB7 days$8
3 GB15 days$16
10 GB7 days$35
10 GB30 days$40

Turkey

DataValidityPrice
1 GB7 days$6
3 GB30 days$14
10 GB30 days$34

United Kingdom

DataValidityPrice
3 GB30 days$7
10 GB7 days$8
10 GB30 days$10
Unlimited7 days$24
50 GB30 days$32

Spain

DataValidityPrice
3 GB30 days$6
10 GB7 days$9
10 GB30 days$12
50 GB30 days$34

Italy

DataValidityPrice
3 GB30 days$6
10 GB30 days$12
50 GB30 days$34

Ubigi has flexible data plans for various destinations. This lets you choose the best option based on your travel needs and budget.

Ubigi Customer Support

Not only for eSIMs but regardless of what digital product you purchase, you need good customer service. Preferably, 24/7 live support. This way, if you encounter any issues, you can get them solved promptly.

Unfortunately, Ubigi only offers customer support through an online help center and email. If you experience any issues, you can fill out a form and wait for the support team to get back to you with your inquiry. The form requires you to fill in some information about your device and yourself before you can submit it.

While some customers mention that their response times are generally reasonable, the absence of live chat or phone support inconveniences some users. In addition, some users report that they have had no response from support whatsoever. Thus, reviews show mixed emotions toward Ubigi’s customer support service.

How to Use Ubigi

Getting started with Ubigi is simple. Follow the steps below to start using their eSIM service:

  1. Download the Ubigi app or visit their website.
  2. Create an account and install the free Ubigi eSIM profile.
  3. Choose your desired data plan and activate it.

Upon activation, you must install your newly purchased eSIM plan on your phone. This process might show slight differences depending on whether your device is an iPhone or an Android.  

How to use Ubigi eSIM on iPhone:

If you are an iPhone user, follow these steps to activate your eSIM profile on your device:

  1. Go to your iPhone Settings.
  2. Tap on "Cellular" and then "Add Cellular Plan".
  3. Scan the QR code provided by Ubigi or enter the activation code manually.

How to use Ubigi eSIM on Android:

For Android users, here are the steps to take for profile installation:

  1. Go to your Android Settings.
  2. Tap on "Network & Internet" and then "Mobile network".
  3. Select "Advanced" and then "Carrier".
  4. Tap on "Add carrier" and follow the instructions to install the eSIM.

While straightforward, contact your device manufacturer if you experience any issues installing your eSIM profile.

Why Should You Use an eSIM While Traveling?

eSIMs provide a practical and reasonably priced means of maintaining connection, which makes them emerge victorious in the eSIMs vs. physical SIMs debate. They simplify the switching between providers and plans by removing the requirement for actual SIM cards. 

For most travelers, a local SIM card is a popular choice. Yet, this requires a visit to a physical shop and lengthy registration procedures. Using eSIMs allows you to instantly connect once you land in your destination country, eliminating the need to search for local SIM cards.

eSIMs also lets you avoid the hefty expenses linked to international roaming. You can buy an eSIM plan that fits your needs and budget rather than depending on your home carrier's roaming policies. This adaptability lets you pick the finest prices for calls, messages, and data, enabling you to keep your travel expenditures in check. 

Furthermore, with most eSIMs, you can switch plans easily. This is especially helpful if your traveling route consists of multiple destinations.

Ubigi laptop screen

Final Thoughts

In conclusion, eSIMs offer comfort and ease of use for travelers’ connection needs. Since there are so many providers, your priority should be selecting one that best suits your needs.

Ubigi is a reliable eSIM provider offering global travelers affordable and flexible data plans. With its extensive coverage, Ubigi simplifies staying connected while abroad.

FAQs

1. Can I use my Ubigi eSIM for voice calls and SMS?

No. Ubigi eSIMs provide data-only plans that do not support traditional voice calls or SMS. However, you can communicate using VoIP apps like WhatsApp, Skype, or FaceTime over the data connection.

2. Can I use my Ubigi eSIM in multiple countries?

Yes, Ubigi offers regional plans that cover multiple countries, allowing you to use the same eSIM across different destinations within a specific region.

3. Can I top up my Ubigi eSIM if I run out of data?

Yes, you can easily top up your Ubigi eSIM through the app or website by purchasing additional data.


Dom

Dom 是 esimgeek 背後的推動力,他提供旅遊科技、數位創新和產業趨勢的專業支援和指導。他熱衷於 eSIM 的轉型潛力,認為其可以徹底改變旅遊與科技,為全球旅客提供無縫連線與更多便利。