Keepgo Review: An Honest Look at Plans, Pricing, and Features

Keepgo Review: An Honest Look at Plans, Pricing, and Features

As staying connected on the go becomes more essential, eSIMs are gaining serious popularity for their ease and flexibility. Unlike traditional SIM cards, eSIMs let you switch between data plans and even countries without needing a new card each time — a huge win for travelers and digital nomads. One provider I’ve come across is Keepgo, which offers lifetime prepaid data, broad coverage, and simple top-up options. In this Keepgo review, I’ll walk you through its features, pricing, coverage, and customer support so you can see if it’s the right fit for staying connected wherever you go.

Keepgo in brief

Keepgo is a connectivity provider that offers more than just eSIMs — you can also buy SIM cards and mobile hotspots through their service.

Their eSIM covers over 160 destinations, but unlike many providers, Keepgo only provides regional data bundles rather than single-country plans. What really stands out is that Keepgo offers lifetime prepaid data eSIM: any data you refill stays active indefinitely, as long as you top up once a year (even if it’s just $3).

Take a look at the table below for key details on Kepgo eSIM’s pricing, coverage, and features.

Feature Description
Price From $3
Destinations 160+
Offered cellular networks 3G, 4G, LTE, 5G
Additional features Top-up options, hotspot sharing
Customer support 24/7 via chat, email, and phone
Supports tethering Yes
Allows phone calls Data only (VoIP apps supported)
Explore Keepgo

Keepgo pros and cons

To help you decide if Keepgo might be the right fit, here’s a quick breakdown of its pros and cons. Take a look at the table below for a clear view of where Keepgo shines and where it might fall short.

Pros

  • Available in 160+ destinations
  • Top-up option
  • Allows tethering
  • 24/7 customer support
  • Data doesn’t expire if topped up yearly

Cons

  • No unlimited data options
  • No single-country plans
  • Doesn’t include traditional phone calls and texts
  • Covers fewer destinations than some competitors
  • Doesn’t have an app

Keepgo customer support

Keepgo offers a few solid ways to get help if you need it. You can reach out by email, phone, or live chat, and they’re available 24/7, which is reassuring when you’re on the go.

They also have a handy FAQ section on their website that covers a lot of common questions, from setup and top-ups to troubleshooting.

So, whether it’s a quick fix or a deeper issue, support should be there whenever you need it.

Keepgo user reviews

On Trustpilot, Keepgo has received generally positive feedback. Here’s a closer look at what people liked and didn’t like.

What users liked

  • Lifetime data validity. Many users appreciated the convenience of data that doesn’t expire, as long as they top up once a year.
  • Easy setup. Customers found the eSIM setup process quick and straightforward, with clear instructions.
  • Reliable service. Reviewers highlighted stable connectivity across multiple countries, making it a dependable option for travel.
  • Responsive customer support. Several users praised the quick and helpful responses from customer service, especially for troubleshooting.

What users didn’t like

  • High prices. Some users felt that Keepgo’s pricing was on the expensive side, especially compared to local SIM options.
  • Initial connection issues. A few customers reported issues getting connected initially, requiring additional setup steps.
  • No local plans. Some travelers noted the lack of single-country plans as a downside, preferring more localized choices.

How to use Keepgo

Getting started with Keepgo is simple, whether you’re using an iPhone or an Android device. Here’s a quick guide to help you set up your Keepgo eSIM:

How to use Keepgo eSIM on iPhone

  1. Purchase your Keepgo eSIM plan on their website.
  2. You’ll receive a QR code via email.
  3. On your iPhone, go to “Settings” > “Cellular” > “Add Cellular Plan.”
  4. Scan the QR code with your phone’s camera.
  5. Follow the on-screen instructions to complete the setup.

How to use Keepgo eSIM on Android

  1. Purchase your Keepgo eSIM plan on their website.
  2. You’ll receive an eSIM profile configuration file via email.
  3. Download the configuration file on your Android device.
  4. Go to “Settings” > “Network & Internet” > “Mobile Network” > “Advanced” > “Carrier.”
  5. Tap on “Add Carrier” and follow the instructions to install the eSIM profile.

Why should you use an eSIM while traveling?

Using an eSIM while traveling offers unmatched convenience and flexibility. With eSIMs, there’s no need to swap out physical SIM cards as you cross borders or deal with the hassle of finding a local SIM in every country you visit. Instead, you can switch between data plans digitally, often activating them before you even leave home. This means you’re connected the moment you land — no hunting for Wi-Fi or dealing with costly data roaming fees.

eSIMs are especially helpful for frequent travelers, letting you manage data seamlessly across multiple regions, often with more competitive pricing than traditional SIM options.

Overall, eSIMs provide a reliable, cost-effective way to stay connected while traveling, making them an ideal choice for those who want hassle-free mobile data on the go.

Keepgo laptop screen

Final thoughts

Overall, I’d say Keepgo is a solid option if you’re looking for data coverage across multiple countries. Just keep in mind that they don’t offer single-country plans — only regional bundles — so it’s best suited for those traveling across regions rather than staying in one place.

I find the lifetime prepaid data feature particularly appealing; with a simple yearly top-up, your data stays active, which is great for regular travelers who want one less thing to worry about.

While the lack of local plans and slightly higher prices might be a drawback for some, Keepgo’s broad coverage and dependable customer support make it worth considering.

Visit Keepgo

Frequently Asked Questions (FAQs)

Can I use my Keepgo eSIM on any device?

What happens if I use all my data before my plan expires?

Can I share my Keepgo data connection with other devices?

Dom

Dom is the driving force behind esimgeek, where he provides expert support and guidance on travel technology, digital innovations, and industry trends. He is passionate about the transformative potential of eSIMs to revolutionize travel and technology, offering seamless connectivity and enhanced convenience for travelers globally.