JetPac Review: Honest Look into Coverage, Plans and Pricing

JetPac Review: Honest Look into Coverage, Plans and Pricing

It hasn’t been long since travelers started benefiting from eSIMs on their trips—they get the best rates around the world. Using an eSIM is a great way to stay connected hassle-free at reasonable prices, which already adds significant value and comfort to travel. Though the technology is new, many eSIM providers are already on the market. Choosing the right service can be troublesome. However, with a bit of research and understanding of your needs, it’s a challenge you can overcome. In this JetPac review, I’ll share my thoughts on the provider. I’ll take a look at its pros and cons, plans and pricing, customer support, and user reviews. By the end, you’ll know whether this option is right for you and your trips.

JetPac in brief

JetPac, a Singapore-based eSIM service, covers over 150 countries and territories worldwide. It offers local, regional, and global plans to suit different coverage needs. You have the flexibility to select a plan that matches your travel plans. Their pricing is considered budget-friendly, which makes it accessible for travelers with limited budgets.

JetPac also provides unique benefits for frequent travelers. They offer a subscription-based membership program called JetPro with exclusive perks. Members receive one airport lounge access pass each month and an eSIM with a 7 GB global data plan. You can subscribe to it monthly or quarterly.

If you are looking for an eSIM without breaking the bank, JetPac’s pricing is reasonable and returns decent value. It’s an especially great choice for frequent travelers who want to save money.

Feature Description
Price Starts from $4
Destinations 150+
Offered cellular networks 3G, 4G, LTE, 5G
Additional features Easy installation, flexible plans, unique perks
Customer support Live chat, email
Supports tethering Yes
Allow phone calls No (VoIP apps supported)
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JetPac pros and cons

Just like any other provider, JetPac eSIM has its strengths and weaknesses. Quickly compare what JetPac offers with your needs with this table:

Pros

  • Flexible data selection option
  • Wide range of network availability
  • Allows tethering
  • Easy activation and setup
  • Local, regional, and global plans

Cons

  • No unlimited data options
  • Might not be suitable for short-term travelers
  • Covers fewer countries and destinations than some competitors

JetPac customer support

JetPac provides multiple ways to assist users with their inquiries or issues. For fast replies and quick support, you can text their WhatsApp. However, their response times are limited to working hours, which are 3 a.m.–10 p.m. UTC. That’s why you might not be able to get the assistance you need around the clock.

You can also email them. Replies may take some time, as they respond to email inquiries within 24 hours.

If you’re facing specific issues, you can also fill out their online form, including all relevant details, for a faster resolution. Lastly, for common questions, JetPac’s FAQ section is a helpful resource to explore.

JetPac user reviews

JetPac has received mixed feedback, with positive highlights and improvement areas. I’ve read reviews on Trustpilot, Google Play Store, and App Store. Here’s the general sentiment I concluded about JetPac based on user reviews:

What users liked

  • Coverage. Many users appreciated the wide range of destinations covered by JetPac’s packages. Frequent travelers found it especially practical.
  • Pricing. Several reviewers mentioned that JetPac’s pricing was comparable to, if not better, other providers. They expressed that it delivered great value for the money.
  • Service abroad. Users noted that once outside their standard service provider’s range, JetPac’s eSIM was easy to install and worked without a problem.

What users didn’t like

  • Technical issues with setup. Some users reported that the eSIM installation did not work straight out of the box. A few claimed that the setup required technical know-how.
  • Slow customer support. A recurring complaint was the slow response from customer support, which prevented users from solving their issues in time.
  • Connectivity issues. A few users experienced technical problems where the eSIM didn’t connect upon arrival.

Overall, it seems like users are happy with the service quality and the pricing that JetPac offers. However, users who experienced technical issues and couldn’t get the assistance promptly expressed seemed to cause a lot of frustration.

How to use JetPac?

Getting started with JetPac is very easy. The installation and activation steps may change slightly depending on the operating system you are using. Below, I will break down the steps you need to take for both iOS and Android operating systems.

Using JetPac on iPhone

  1. Go to “Settings” and head to “Mobile Data.” There, find the option “Add eSIM.”
  2. Click on the QR code option and scan the QR code JetPac sent you via email.
  3. Follow the on-screen prompts to complete the installation.

Using JetPac on Android

  1. Go to “Settings” and head to “Connections.” Tap on ‘SIM Manager,” then follow with “Add SIM.”
  2. Select “Scan QR code” and scan the JetPac QR code.
  3. Follow the instructions to activate your eSIM.

If you feel stuck at any step, check out JetPac’s eSIM User Guide. It contains helpful videos and step-by-step instructions on how to install, activate, and troubleshoot.

Why should you use an eSIM while traveling?

eSIMs offer the most convenient solution for staying connected on your travels — without a doubt. No matter what provider you go with, you almost instantly activate. Managing multiple plans and switching between providers is often seamless. With that, eSIMs ensure you’re always online wherever you roam.

Moreover, unlike physical SIM cards, there’s no need to hunt for a local SIM or deal with the risk of losing a tiny chip. You can activate an eSIM before boarding your flight — enjoy connectivity when you land. Plus, eSIMs often come with cost-effective plans tailored for travelers. They help you save money while avoiding unexpected data roaming fees. Whether working, navigating, or sharing your adventures, eSIMs make staying connected more effortless than ever.

JetPac laptop screen

Final thoughts

JetPac presents a user-friendly eSIM solution with competitive pricing and flexible data plans. While its country coverage may be limited compared to some competitors, its ease of use, tethering support, and extra perks make it a strong contender. If you think JetPac might have everything you are looking for, check if it supports your destination and compare its plans to make the best decision.

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Frequently Asked Questions (FAQs)

Can I make calls with a JetPac eSIM?

What if I experience issues with my JetPac eSIM while traveling?

Does JetPac offer regional or continent-specific plans?

Is JetPac legit?

Dom

Dom is the driving force behind esimgeek, where he provides expert support and guidance on travel technology, digital innovations, and industry trends. He is passionate about the transformative potential of eSIMs to revolutionize travel and technology, offering seamless connectivity and enhanced convenience for travelers globally.